Workload analytics show where your team time is going, across services and team members.
This helps owners plan staffing, avoid hidden overload, and improve service capacity without guesswork.
Service hours view
Service hours compare booked volume and scheduled time in one table, plus attended volume and no-shows where the organisation has attendance tracking switched on.
Use this to find which services consume the most time, and how much notice customers give when they cancel one.
Member workload split
Schedule load by team member shows booked hours per person so you can see who carries most of the schedule. It counts what is on the schedule and never shows attendance.
If one person’s hours are consistently high while others are low, rebalance assignments and availability.
Filter to This month and rank by scheduled hours. Where one person’s hours run consistently high while others stay low, rebalance assignments and availability before the next booking cycle.
Recommended weekly review
- Review top services by scheduled hours and by how much notice their cancellations gave.
- Check member balance to prevent burnout and underutilization.
- Adjust service assignments before next week’s booking demand.
Use Dashboard analytics to review the same metrics with date and service filters.